Three flat retainers. No SEO upsell, no surprise invoices.
Every tier is managed hosting, SSL, and daily backups included — not billed as an add-on. Prices below are the starting point for each tier; subscribe directly, or request a scope call if your build runs bigger.
- Digital menu / service portal
- Mobile intake forms
- Contact & booking setup
- Managed hosting, SSL, daily backups, uptime SLA
- Direct ordering system
- Custom appointment engine
- Rental & waiver management
- +2 hrs monthly updates, priority support
- Multi-location management
- Custom database / inventory tools
- Full API syncs
- <2hr priority SLA, dedicated dev hours
Just need hosting.
No build, no retainer hours -- SSL, daily off-site backups, and uptime monitoring on the same Wyoming-backed infrastructure, for whatever you've already got.
- Free SSL certificate
- Daily off-site backups, restore-tested monthly
- Uptime monitoring on managed infrastructure
- No dev/support hours included -- site changes billed at $125–175/hr, or step up to a retainer tier above
Hosting more than one site? Subscribe once per site — $25/mo each, and each site bills monthly from the day you add it.
How billing actually works
Subscribing above puts you on the tier's starting price via Stripe, billed monthly, cancel anytime. That floor price covers the scope listed on the card. If what you need is bigger — more locations, deeper integrations, more monthly dev hours — that's a scope call first, not a bigger number added silently to your card. Support and dev hours are allocated per billing cycle and don't roll over; anything past your allotment is billed at $125–175/hr. Response-time SLAs run from under 2 hours for critical issues down to one business day for minor fixes, detailed below.
Already a client and went past your monthly allotment, or agreed to a one-time project fee over email? Enter the amount you were quoted and pay it directly — no new subscription, no scope confusion.
Questions before you subscribe
Do prices ever go above the listed starting price?
Yes. Each tier's checkout price is the floor of its range. Scope beyond the floor (extra locations, heavier integrations, more monthly dev hours) is quoted before you're billed for it — never added silently to an existing subscription.
What happens to unused monthly hours?
Support and dev hours are allocated per billing cycle and do not roll over. Additional hours beyond your allotment are billed at $125–175/hr.
Can I cancel anytime?
Yes, subscriptions are month-to-month with no long-term contract. Email hello@techtweek.us to cancel — access and hosting continue through the end of the paid period.
What's the response-time SLA?
Critical issues (system down, direct revenue impact) get a first response inside 1–2 hours. Major issues inside 4 hours. Minor bugs and layout fixes inside one business day. Full Operations App gets priority under-2-hour response on all tiers of issue.
Do you handle third-party outages or payment gateway issues?
No — the retainer covers what we build and host. Downtime caused by an external vendor, third-party payment gateway, or a client-initiated code change outside our system is excluded, consistent with every TechTweek contract.
Not sure which tier fits?
Tell us what you run and what's breaking. We'll size the build and the retainer tier before you commit to anything — including telling you to stay on your current SaaS if that's the honest answer.
Request System Scope →